Cable Forum - View Single Post - Virgin Media Trowbridge call centre to close?

Helix · 05-05-2011, 12:16

They don't have to pay for as many tech visits either, as the Indian call centre just fobs you off when you have signal level problems. Took me 5 attempts to get through to the UK and straight away they saw my signal levels were too high and sent someone out the following morning and it hasn't disconnected since.

05-05-2011, 12:16	#14
Helix cf.addict Join Date: Nov 2004 Location: Hertfordshire Services: Full House Bundle with Tivo V6 Posts: 370	Re: Virgin Media Trowbridge call centre to close? They don't have to pay for as many tech visits either, as the Indian call centre just fobs you off when you have signal level problems. Took me 5 attempts to get through to the UK and straight away they saw my signal levels were too high and sent someone out the following morning and it hasn't disconnected since.