Cable Forum - View Single Post - 50M Superhub is nowhere near as bad as people say!

darkm · 03-05-2011, 19:51

No reference number I made a post in the community forum site graham reponded and checked again all the basic's and then looked into a bit further and has said cisco are looking at this. I would assume there is some sort of internal reference at least but im unware of it.

Dont get me wrong up until my issue I have been happy with virgin, never had a reason to call, download speed has been bang on the money. Then upgrade from 20 meg to 30 meg and thought great, saving some money, I can get rid of a router and have one piece of kit but so far download speed is great but upload speed is halved.

It is just a s frustrating for me as im sure it is for some of your guys to have repeated calls and im sure when issues are raised by you's it gets more annoying when you see these calls come back.

However hopefully something can be done..

03-05-2011, 19:51	#230
darkm Inactive Join Date: Jul 2007 Posts: 254	Re: Superhub is nowhere near as bad as people say! No reference number I made a post in the community forum site graham reponded and checked again all the basic's and then looked into a bit further and has said cisco are looking at this. I would assume there is some sort of internal reference at least but im unware of it. Dont get me wrong up until my issue I have been happy with virgin, never had a reason to call, download speed has been bang on the money. Then upgrade from 20 meg to 30 meg and thought great, saving some money, I can get rid of a router and have one piece of kit but so far download speed is great but upload speed is halved. It is just a s frustrating for me as im sure it is for some of your guys to have repeated calls and im sure when issues are raised by you's it gets more annoying when you see these calls come back. However hopefully something can be done..