could someone with technical knowledge (probably ignition (lol)) please let me know about this: when my connection was installed, it was put into the street cabinet through a splitter like this one:
Could this be why my service seems like its over utilised, because I am sharing a tap with another user, directly contending the service? for example if they are downloading something, it will slow my connection? and if so, will I be able to get it fixed? i know that offshore wont have a clue what a street cabinet is, but will i be able to report this properly to a tech support agent?