Cable Forum - View Single Post - 50M Superhub is nowhere near as bad as people say!

Chrysalis · 03-05-2011, 16:08

darkm give up explaining.

The fact that (a) tech support dont understand things like firmware and technical explanations of problems (b) there is no specific procedure to report superhub problems on the phone (c) that tech support will blame local pc equipment or even utilisation before considering the superhub, are all irellevant according to masque and others when looking at fault data.

03-05-2011, 16:08	#216
Chrysalis cf.mega poster Join Date: Sep 2003 Posts: 12,048	Re: Superhub is nowhere near as bad as people say! darkm give up explaining. The fact that (a) tech support dont understand things like firmware and technical explanations of problems (b) there is no specific procedure to report superhub problems on the phone (c) that tech support will blame local pc equipment or even utilisation before considering the superhub, are all irellevant according to masque and others when looking at fault data.