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AdamD · 03-05-2011, 16:31

Just phoned them myself.

The arrears are - £2960.22

They've been trying to call us since October, about the missed payments and arrears, but only had my uncle's mobile number, which he's been ignoring.

He called them on March 3rd to talk about the DSS paying the interest and when asked as to why the mortgage hadn't been paid, he claimed one of the co owners (me or my dad) were in hospital and were having an operation (A lie)

When the mortgage lady started to read the scripted legal bit about what would happen to due the arrears, he got very irate and demanded to speak to a manager.

They couldn't get a manager for him, so said someone would call back in 48 hours, they didn't, so he lodged a complaint, refused to talk to them and demanded to be put through to the CHAIRMAN. (He does this with every company), they wouldn't put him through, so he hung up and has ignored them ever since.

The lady I spoke with said they don't offer interest only mortgages anymore (Strange, given that it still has them on the site), but we could apply for one, but only if we could prove hardship, so that means going through our incomes/outgoings.

What a nightmare.

03-05-2011, 16:31	#101
AdamD Inactive Join Date: Nov 2004 Services: VM 50Mb Posts: 1,665	Re: Need some housing advice. Just phoned them myself. The arrears are - £2960.22 They've been trying to call us since October, about the missed payments and arrears, but only had my uncle's mobile number, which he's been ignoring. He called them on March 3rd to talk about the DSS paying the interest and when asked as to why the mortgage hadn't been paid, he claimed one of the co owners (me or my dad) were in hospital and were having an operation (A lie) When the mortgage lady started to read the scripted legal bit about what would happen to due the arrears, he got very irate and demanded to speak to a manager. They couldn't get a manager for him, so said someone would call back in 48 hours, they didn't, so he lodged a complaint, refused to talk to them and demanded to be put through to the CHAIRMAN. (He does this with every company), they wouldn't put him through, so he hung up and has ignored them ever since. The lady I spoke with said they don't offer interest only mortgages anymore (Strange, given that it still has them on the site), but we could apply for one, but only if we could prove hardship, so that means going through our incomes/outgoings. What a nightmare.