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Old 02-05-2011, 13:17   #208
Helix
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Join Date: Nov 2004
Location: Hertfordshire
Services: Full House Bundle with Tivo V6
Posts: 370
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Re: Superhub is nowhere near as bad as people say!

They do really need to train all the technical support staff on what Firmware is, it is a complete joke. Out of 7 calls to them only 1 has known what firmware was.
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