Quote:
Originally Posted by darkm
There are plenty of posts about the superhub and restricted speeds both here and on the community forum website. perhaps you should take a look and not be so defensive over a product even by virgins own admission is defective and has required firmware updates to resolve mulitple problems which shouldn't have happen..
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Not being defensive as we have very few incoming calls over the hubs and if the was a major issue we would be made aware on our intranet as we have been over the firmware issue.
if the was a big an issue as the few posters on all the forums combined say the are then we would be inundated with calls, but considering the amount of hubs in circulation we get a relatively small amount of calls with regards to these devices.
In fact we get more calls where the are issues with existing standard modems which we either replace or send an engineer.