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zaheerb · 01-05-2011, 18:16

have a serious problem with 02. googled to find 02 complaints service. saw your thread referring to 02. can you or someone help
02 have taken £758.55p from my account by dd. they have admitted it was an error on their part but have advised me that I should go to my bank and fill out an indemnity claim form and that they will then credit the amount back to my bank.
i dont have time for this and have been advised by 02 there is nothing else i can do

01-05-2011, 18:16	#19
zaheerb Inactive Join Date: May 2011 Posts: 1	Re: o2 customer services details have a serious problem with 02. googled to find 02 complaints service. saw your thread referring to 02. can you or someone help 02 have taken £758.55p from my account by dd. they have admitted it was an error on their part but have advised me that I should go to my bank and fill out an indemnity claim form and that they will then credit the amount back to my bank. i dont have time for this and have been advised by 02 there is nothing else i can do