Thread: VIP/VIP+ New and Improved VIP Package
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Old 01-05-2011, 14:53   #1409
TheDon
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Join Date: May 2007
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Re: VIP/VIP+ New and Improved VIP Package
My first bill was completely messed up.

I took Tivo as an extra box and It went from £100.55 to £117.05.
The main bundle discount was reduced from £47.94 to £41.44, something which surprised me as surely it should have increased to cover the Tivo cost?

I phoned them up and after a good 20 minutes of a nice helpful lady looking over my account and trying to make head and tail of it (once I'd actually got her to see it wasn't all fine) she said a discount code of £15 a month had been missed off my account which she'd now added so I'd actually be paying £102.05, which is £5 less than I was expecting. I'm waiting for my next bill though as I'm sure something else is going to go wrong with it!
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