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Old 30-04-2011, 13:13   #1
GazCBG
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Join Date: Sep 2008
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Age: 50
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Question VM Routing and CloudFlare.com

Hi,

I signed up to CloudFlare.com a few days ago, and have noticed my trace routes go via the US and not via Amsterdam, NL, like they should.

So I contacted CloudFlare and they say: 'Virgin Media, for some reason, is preferring a US peering route to a European one'.

So I am wondering who I can get in contact with about this?
I have nothing against the off-shore or Customer service, but I think it could be over there heads.

Virgin Media connection
C:\Users\Owner>tracert dev.social-mates.co.uk

Tracing route to dev.social-mates.co.uk [199.27.135.74]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 58 ms 8 ms 9 ms 10.xxx.144.1
3 7 ms 8 ms 8 ms nott-core-1a-ge-310-2385.network.virginmedia.net [82.13.49.221]
4 10 ms 11 ms 9 ms leed-bb-1a-as0-0.network.virginmedia.net [213.105.174.169]
5 14 ms 17 ms 15 ms popl-bb-1b-as1-0.network.virginmedia.net [62.253.185.238]
6 16 ms 14 ms 15 ms popl-tmr-2-ae5-0.network.virginmedia.net [213.105.159.6]
7 14 ms 15 ms 15 ms tele-ic-2-as0-0.network.virginmedia.net [62.253.184.6]
8 156 ms 88 ms 89 ms eqix.xe-3-3-0.cr2.iad1.us.nlayer.net [206.223.115.61]
9 97 ms 102 ms 123 ms as23352.xe-2-1-0-82.cr2.iad1.us.nlayer.net [69.31.30.102]
10 92 ms 89 ms 89 ms unassigned.midatlanticbb.com [66.225.125.1]
11 88 ms 89 ms 89 ms cf-199-27-135-74.cloudflare.com [199.27.135.74]

So I went to traceroute.org and did 3 trace routes from 3 different sites in the UK, which are below.

If you noticed the below 3 all go via: ge0-3.aggrb3.ams3.nl.scnet.net
Which is the Netherlands.

If I do a trace route via http://www.xciv.org/cgi-bin/traceroute
Put in: dev.social-mates.co.uk
Trace route is:

traceroute to dev.social-mates.co.uk (199.27.135.74): 1-30 hops, 38 byte packets
1 ge-0-0-3-113.br1.ix1lon.uk.as34706.net (194.145.196.130) 2.54 ms (ttl=254!) 2.51 ms (ttl=254!) 2.74 ms (ttl=254!)
2 ge-0-0-0-90.br1.thelon.uk.as34706.net (194.145.196.227) 28.7 ms (ttl=253!) 29.3 ms (ttl=253!) 30.1 ms (ttl=253!)
3 po3-1363-cr0.tch.uk.as6908.net (78.41.155.50) 1.37 ms 1.57 ms 1.48 ms
4 te3-4-3501-cr0.nik.nl.as6908.net (78.41.154.46) 7.30 ms 7.44 ms 7.36 ms
5 xe-4-3.r01.amstnl02.nl.bb.gin.ntt.net (81.20.64.41) 8.06 ms 7.91 ms 7.63 ms
6 xe-3-0-1.ar1.ams3.nl.nlayer.net (69.22.139.204) 15.1 ms xe-3-0-3.ar1.ams3.nl.nlayer.net (69.22.139.202) 16.9 ms 15.4 ms
7 as23352.vlan-102.ar1.ams3.nl.nlayer.net (69.22.139.123) 15.2 ms 14.9 ms 14.7 ms
8 ge0-3.aggrB3.ams3.nl.scnet.net (205.234.220.229) 16.9 ms ge0-4.aggrB3.ams3.nl.scnet.net (205.234.220.231) 16.5 ms ge0-3.aggrB3.ams3.nl.scnet.net (205.234.220.229) 15.2 ms
9 cf-199-27-131-10.cloudflare.com (199.27.131.10) 14.4 ms (ttl=56!) 14.1 ms (ttl=56!) 14.2 ms (ttl=56!)
10 cf-199-27-135-74.cloudflare.com (199.27.135.74) 14.2 ms (ttl=56!) 14.4 ms (ttl=56!) 14.5 ms (ttl=56!)


If I do a trace route via: http://ab.newnet.co.uk/cgi-bin/traceroute
Put in: dev.social-mates.co.uk
Trace route is:

traceroute to dev.social-mates.co.uk (199.27.134.74): 1-30 hops, 38 byte packets
1 telh2.newnet.co.uk (212.87.64.1) 0.214 ms (ttl=64!) 0.203 ms (ttl=64!) 0.199 ms (ttl=64!)
2 7609-1.lan2.newnet.co.uk (212.87.79.65) 0.613 ms 0.528 ms 0.326 ms
3 ldn-s2-rou-1041.UK.eurorings.net (134.222.109.85) 0.525 ms (ttl=252!) 0.541 ms (ttl=252!) 0.450 ms (ttl=252!)
4 xe-0-3-0.cr1.lhr1.uk.nlayer.net (195.66.224.37) 1.14 ms 3.92 ms 1.07 ms
5 ae2-70g.cr1.lhr1.uk.nlayer.net (69.22.139.62) 0.648 ms (ttl=250!) 0.800 ms (ttl=250!) 0.700 ms (ttl=250!)
6 xe-4-0-0.cr1.ams2.nl.nlayer.net (69.22.142.95) 6.89 ms (ttl=247!) 7.17 ms (ttl=247!) 7.07 ms (ttl=247!)
7 as23352.xe-0-3-0-104.cr1.ams2.nl.nlayer.net (69.22.139.119) 7.64 ms (ttl=247!) as23352.xe-4-2-0-105.cr1.ams2.nl.nlayer.net (69.22.139.121) 7.69 ms (ttl=247!) as23352.xe-0-3-0-104.cr1.ams2.nl.nlayer.net (69.22.139.119) 7.55 ms (ttl=247!)
8 ge0-6.aggrB3.ams3.nl.scnet.net (205.234.220.235) 10.0 ms (ttl=246!) 52.vlan.ar2.ams3.nl.scnet.net (205.234.220.198) 7.54 ms (ttl=247!) ge0-6.aggrB3.ams3.nl.scnet.net (205.234.220.235) 8.42 ms (ttl=246!)
9 cf-199-27-131-10.cloudflare.com (199.27.131.10) 7.39 ms (ttl=54!) 7.42 ms (ttl=54!) ge0-5.aggrB3.ams3.nl.scnet.net (205.234.220.233) 7.82 ms (ttl=246!)
10 cf-199-27-134-74.cloudflare.com (199.27.134.74) 7.24 ms (ttl=54!) 7.44 ms (ttl=54!) cf-199-27-131-10.cloudflare.com (199.27.131.10) 7.47 ms (ttl=54!)


If I do a trace route via: http://www.erik.co.uk/lg/
Put in: dev.social-mates.co.uk
Trace route is:

traceroute dev.social-mates.co.uk
(please be patient, this script may take a moment before you see anything)

1 46.37.32.129 (46.37.32.129) 1.279 ms 0.527 ms 5.571 ms
2 thn-gw01.cerberus.net.uk (46.37.32.1) 0.177 ms 0.169 ms 0.163 ms
3 ge-0-3-83.lon-th12gw.spn.kcom.com (62.164.215.9) 0.412 ms 0.409 ms 0.465 ms
4 134.222.146.53 (134.222.146.53) 0.477 ms 0.664 ms 0.465 ms
5 ldn-s10-rou-1041.uk.eurorings.net (134.222.146.52) 0.730 ms 0.767 ms 0.712 ms
6 ldn-s2-rou-1003.uk.eurorings.net (134.222.231.29) 0.730 ms 0.769 ms 0.714 ms
7 xe-0-3-0.cr1.lhr1.uk.nlayer.net (195.66.224.37) 1.288 ms 3.096 ms 0.754 ms
8 ae2-70g.cr1.lhr1.uk.nlayer.net (69.22.139.62) 0.530 ms 0.530 ms 0.545 ms
9 xe-4-0-0.cr1.ams2.nl.nlayer.net (69.22.142.95) 7.584 ms 7.601 ms 7.574 ms
10 as23352.xe-4-2-0-105.cr1.ams2.nl.nlayer.net (69.22.139.121) 7.444 ms
xe-1-3-0-111.cr1.ams2.nl.nlayer.net (69.22.139.2) 7.139 ms 7.094 ms
11 52.vlan.ar2.ams3.nl.scnet.net (205.234.220.198) 8.454 ms
51.vlan.ar1.ams3.nl.scnet.net (205.234.220.194) 15.485 ms
52.vlan.ar2.ams3.nl.scnet.net (205.234.220.198) 7.958 ms
12 cf-199-27-131-10.cloudflare.com (199.27.131.10) 7.585 ms 7.445 ms
ge0-3.aggrb3.ams3.nl.scnet.net (205.234.220.229) 15.803 ms
13 cf-199-27-134-74.cloudflare.com (199.27.134.74) 7.073 ms 7.145 ms 7.089 ms
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