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That definately sounds like a 'Friday afternoon' box. They need to get that replaced for you.
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The Wishlist problem is one both my friends have too. I wonder if there is a TIVO error in there somewhere. Has anyone else experienced it? I didn't actually know until I was looking through my planned recordings and noticed it was not there. Went in to hiccups and found about 10 versions of it. Then tried to cancel links and record again and was unable to add anything. Now I cannot set anything to record on a Wednesday between 7.30 and 8.30, it just goes straight to hiccups.