Thread: V+ Strange fault.
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Old 27-04-2011, 19:37   #10
fixerman
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Join Date: Feb 2007
Location: Hounslow
Age: 80
Services: Virgin Media 200mb Superhub 2, Two Tivo V6 1tb, one "Old" Tivo 1tb, home phone, Humax Freesat PVR.
Posts: 625
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Re: Strange fault.
Quote:
Originally Posted by Waldo Pepper View Post
I reported a fault last Thursday as I was unable to get any "catch up services" (which is one of the reasons I stay with VM).

So I rang India, was given a date of this Wednesday 4-7pm for them to come and fix it.

I received a call on Tuesday at 2.00pm asking if I wanted them to still come out otherwise I would be charged £10 for "their" inconvience.

Guess what. Problem fixed without explanation about an hour later. Had I not chosen to take the afternoon off I would have not got the message on time and been stung for £10.
Very peculiar!
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