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KathG · 26-04-2011, 18:38

I just thought I would post an update about my TiVo problems.
Since VM had not got back to me I contacted them myself. Basically I was told that there is a National outage, which in my mind would mean everyone is effected, but no it just affects some TiVo customers.

To make matters worse they cannot give me any time frame for these problems to be fixed.

So I cannot use BBC i Player, I cannot use Catchup TV, I cannot use You Tube, and I cannot use any of the On Demands options.
I have been with VM in one form or another since the late 90s and always been reasonably happy with there service

but I think thats changing this week. I feel I have been very patient. Tomorrow it will be 1 week since my TiVo was fitted and I have not had any of these services since then.
Not sure what more I can say. Besides saying I am a bit of a unhappy VM customer right now !!!
Thanks for allowing me to rant.

26-04-2011, 18:38	#7
KathG Inactive Join Date: Nov 2005 Location: County Durham Age: 74 Services: Tivo VIP 100 Posts: 45	Re: No On Demand with TiVO in any form. I just thought I would post an update about my TiVo problems. Since VM had not got back to me I contacted them myself. Basically I was told that there is a National outage, which in my mind would mean everyone is effected, but no it just affects some TiVo customers. To make matters worse they cannot give me any time frame for these problems to be fixed. So I cannot use BBC i Player, I cannot use Catchup TV, I cannot use You Tube, and I cannot use any of the On Demands options. I have been with VM in one form or another since the late 90s and always been reasonably happy with there service but I think thats changing this week. I feel I have been very patient. Tomorrow it will be 1 week since my TiVo was fitted and I have not had any of these services since then. Not sure what more I can say. Besides saying I am a bit of a unhappy VM customer right now !!! Thanks for allowing me to rant.