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macguru32 · 26-04-2011, 18:54

My TiVo install day is tomorrow (Weds).
Just had a thought as last week I received the good will call from CS about keeping my existing box for free. However, I'm one of the few customers moving directly from an old silver Samsung SD box to TiVo. This will mean 'turning on' HD for my account for the first time. Surely I'm entitled to a V Box rather than keeping my old SD box? I've read loads of threads here about customers keeping their V+ box for free when they upgrade to TiVo. So my free deal isn't the same as other customers free deals. Correct?

26-04-2011, 18:54	#2855
macguru32 Inactive Join Date: Feb 2011 Location: Woodford, Essex Services: VM TV XL, TiVo, 20MB Broadband, M Phone & VM Mobiles Posts: 35	Re: General TiVo Discussion Part 2 My TiVo install day is tomorrow (Weds). Just had a thought as last week I received the good will call from CS about keeping my existing box for free. However, I'm one of the few customers moving directly from an old silver Samsung SD box to TiVo. This will mean 'turning on' HD for my account for the first time. Surely I'm entitled to a V Box rather than keeping my old SD box? I've read loads of threads here about customers keeping their V+ box for free when they upgrade to TiVo. So my free deal isn't the same as other customers free deals. Correct?