Thread: Newer STB's
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Old 01-12-2004, 12:02   #15
ntluser
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Re: Newer STB's
Quote:
Originally Posted by themelon
They will if you are on the 750k or 1.5Mb service as the Pace boxes cant handle above 1Mb I believe.

I wonder if its worth booking an engineer appointment now, as I expect there will be a backlog come the release and I want my 2Mb

Ive always been pretty impressed with the Service levels with both TV and Broadband in Stoke, I have a mate in Stafford who reckons his service is not so good. I also know someone in Brum not recieving a good service from Telewest! Goes to show the differences.
Thanks for that. I'm currently on the 750K service. Is it the case that NTL have an automatic STB replacement programme in place or is it that they will replace the box if you upgrade or request a change of box and pay the callout fee?
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