Quote:
Originally Posted by Chrysalis
thedon the basic defenition of broadband suggests it is capable of certian things.
so in your view if a broadband connection cannot even load websites properly, cannot use any multimedia sites without issues and is useless for gaming it is still fit for purpose?
Also VM do make various claims on their website that their service is capable of certian things.
My argument is not around any guarantuees as such but one would expect basic internet applications to work.
Doubt me? ask trading standards yourself, its the responsibility of the seller to provide what they selling as fit for purpose.
The speed is a grey area which is why I am not saying much on it, my point is regarding things like iplayer, web browsing and gaming working.
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Web browsing will work except when due to faults even in the most heavily congested areas. Sure it might be a tad slow, but it'll work.
Gaming, isn't something that's required for broadband, if it was then satellite broadband wouldn't be fit for purpose either.
Streaming services being usable isn't really a metric used for if a broadband service is fit for purpose either, where would you draw the line? at what bitrate stream? Do you have to be able to view the HD streams? Or is it ok to view the lowest quality one? What about the lowest speed broadband, is that not fit for purpose because it's not capable of streaming video, even though it meets ofcoms speed requirements to be called broadband? Or adsl in rural areas? Is that not fit for purpose because you can't get a fast enough speed because your lines 200 miles long and made of string?