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Re: VM has least complaints on Landline & Broadband.
Aha! Ofcom - it comes from customers who contacted Ofcom directly.....
Quote:
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On average Ofcom receives about 450 telecoms complaints a day from consumers. Such complaints are likely to be made where a consumer has been unable to resolve an issue with their provider to their satisfaction. We keep a record of these complaints by service and by provider, and believe that such information would be useful for consumers: alongside other things, this data may be relevant to those considering a new service or provider. Consumer groups have called on Ofcom to publish such information
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