[DABhand]

Yes it was reported on Ofcom's site, but where did the info come in the first place. Aha.

Yes I have a somewhat dislike for VM, ever since VM became VM it has been downhill. Never had a problem much with C&W,TW or BY. If there was a problems they were dealt with quickly, and it wasn't a marathon to try and get compensation for a bad service you had.

For years with the former companies I had no reason to ask for a discount to stay etc, for years I said. Then the last few years I have managed to get to a triple loyalty discount with VM, but why would I go for discounts? Because their service, support and general unhelpfullness to the customer has made me take the discounts to stay, and in only in a couple of years compared to the triple the time with the others with no discounts.

So yeah I have a reason enough to not like them, and I wish people would do the same thing, because eventually they will end up screwing the customer that much people will lose count on ways they do it. The more people demand discounts to stay etc the more they will wake up and perhaps do something to improve their service greatly rather than in little chunks.