Quote:
Originally Posted by DABhand
Not at all, if they had reported the positives and negatives, then I would think it is a more fair representation.
The pure positive report is done with one thing in mind, that any public member who reads it must think everything is cool... but is it really.
Don't get me wrong VM is not the only business on this planet who has used this kind of tactic to drum potential customers and growth.
EDIT: More information to add.
If they didn't feel the need to oversell, they may have put their priorities into other areas like why are we wasting money and time sending out a small thing like an attenuator that only a tech should fit... this takes up a tech spot that could be used for a more needing customer elsewhere who have now got to wait longer.
I mean they send out modems with instructions on how to fit, an attenuator is equally easy to set up... hell if they think a non-techie customer can fit a co-ax, RJ45 and power connector into the back of the modem.. surely they could easily fit the attenuator into back of modem and then co-ax into back of attenuator.
It would save the company more money not sending out techs to do silly jobs like this. Also the modems, they send these out like candy... more overspending on hardware to be sent out, hell I bet some of them disappear and end up in someone's house chipped... which is a big annoyance to some people in some areas since the chipped modems are leeching illegal bandwidth, and if someone managed to even upload a fake docsis file to the modem via a local tftp server they could be easily on 50 mb dedicated up and down. Until from what I have heard if the modem resets due to power cut or UBR downtime, maybe UBR's have systematic downtimes or force modems to reset on nodes to combat this, if this happens the docsis file is of course lost and seeks a new one. And of course some poor customer gets a letter in saying they have been downloading too much and must desist, but they have no idea why, cause someone has cloned their mac-addy.
In the end all I am saying is if they prioritise correctly the costs would go down, it's kinda common sense in a manner of speaking.
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You have a dislike of VM and that can be deduced from the fact that most if not all of your posts indicate and push that dislike of all things VM.
The report is from OFCOM, By OFCOM but because its VM that they have reported as improved you have stated its wrong.
If it had been about any other company you have stated in a previous post you would believe it as its not about VM. Therefor your post is totally irrelevant as you have a one sided agenda which is to promote a view that VM is bad no matter what.
I however am not so one sided as to say VM are perfect. I understand they make mistakes just like any other company, Sometimes they are there worst enemy and just take the superhub as an example of that. However i feel they are improving and can get better.