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Old 22-04-2011, 15:51   #22
carlwaring
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Join Date: Apr 2011
Age: 58
Services: XL TV, XL Phone, 30mb BB, 1TB Tivo
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carlwaring has reached the bronze age
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Re: Anyone had a 'Keeping Broadband Fast and Fair' email?

Quote:
Originally Posted by Web-Junkie View Post
@Carl: It only does tests when your not using your connection? Seems strange, does it not still monitor your connection when you're actually using it to get 'real' usage stats and performance?
Well yes. Sorry. Of course. But what I meant was it will also run it's own tests when you're not using the connection yourself.
Quote:
Originally Posted by pip08456 View Post
Rather than making it look like a VM initiative they could've been a bit more open and truthful and perhaps sent a copy of this
Actually, I'm sorry but there certainly is a VM-specific SamKnows testing panel.
Quote:
Where do the speed stats come from?
The data comes from a broadband measurement panel made up of real Virgin Media customers spread out across our network. Powered by Samknows, the broadband performance monitoring specialists, we run millions of tests a month to understand how our broadband is performing.
Quote:
Originally Posted by pip08456 View Post
Obviously Carl know what it does so I'm saying nothing!
Always happy to be corrected. I know I sometimes don't explain things correctly. Plus I'm not 100% sure how it works myself anyway
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