Its quite obvious to me that things must be really bad as Virgin are sending round a tech on Easter Monday to fix my high upstream power problem.

Oh no sorry its a fault on the Superdud as we are apparently blaming everything including the smog warning on it

---------- Post added at 12:40 ---------- Previous post was at 12:38 ----------
P.S. Actually I was quite amazed and pleased and said so to Kevin on support that they were able to send someone so quickly.