Quote:
Originally Posted by Sarg92
I just called to order the TiVo box and I was put through to a rep who seemed quite unsure of what he was saying and he said that I would lose my loyalty discount if I order TiVo.
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You shouldn't lose your discounts. I'd ring back and check again. If they say you will, then ring customer care (the 'I'm thinking of leaving' option; they aren't just for people tbinking of leaving). They should put things right.