Quote:
Originally Posted by Sarg92
I just called to order the TiVo box and I was put through to a rep who seemed quite unsure of what he was saying and he said that I would lose my loyalty discount if I order TiVo.
Also, he said that I don't need to quote the code I was given in the email but I was told by customer services that I do need to quote the code because it is specific to my account.
What's going on?!
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I think the reason that you have not been asked for the code is due to the fact that new customers can order the box ( I may be wrong on that one ).
Some people have been told that they will lose the loyalty discount but when they have called again they will not lose it.
So i think that it is pot luck who you get through to
