Cable Forum - View Single Post

Sarg92 · 21-04-2011, 16:59

I just called to order the TiVo box and I was put through to a rep who seemed quite unsure of what he was saying and he said that I would lose my loyalty discount if I order TiVo.

Also, he said that I don't need to quote the code I was given in the email but I was told by customer services that I do need to quote the code because it is specific to my account.

What's going on?!

21-04-2011, 16:59	#2517
Sarg92 Inactive Join Date: Jan 2010 Posts: 21	Re: General TiVo Discussion Part 2 I just called to order the TiVo box and I was put through to a rep who seemed quite unsure of what he was saying and he said that I would lose my loyalty discount if I order TiVo. Also, he said that I don't need to quote the code I was given in the email but I was told by customer services that I do need to quote the code because it is specific to my account. What's going on?!