VM engineer came just before 3pm today, did not leave until nearly 5pm. He was really cheerful, though things where not going according to plan. First box he tried did not want to work, he phoned the TiVo team they said it was broken, so he went and got another box. Had a few problems, one being it would not get a Network address and the other being something to do with the card not having any credit on it.
He changed the card, and everything seemed to come through then. He also told me that he could not leave the V+ box as it was an older one and had to be changed for a Samsung V+ , which of course I was not going to complain about.
At last look all services are working on the V+ box
Have not had chance to really play much yet with the TiVo, but all is looking good.
One thing strange though, I mentioned that the catch up TV was apparently not working correct. He looked at the menu picked a catchup program and it went straight to it, but it is not working for me. LOL