[JayAy]

Hi BenMcr,

Confused - two new contracts in two days.

I'm currently on VIP50 with a second SD box. Upgrade to Tivo, keeping the existing V+ box, transferring premium Hd channels to Tivo, and getting rid of the SD box.

Dated 12th April I get the first new contract with a start date in line with my TIVO install, stating a Service Charge as follows:-

Phone: Line rental, Talk International 2, Talk Mobile 2, Talk Unlimited Digi PKG-Telco, Fully Itemised Billing
Broadband: Wireless Broadband, XXL 50mb Broadband
TV: Vip Bundle Saving, TV Size XL, 0001 Additional V Box, V+HD Box, Tivo Monthly Fee, E Bill Discount
Premium TV: Movies4, Movies4, Movies5, Movies5, Sports1, Sports1, Sports2, Sports2, Skypremhd

All coming to a total of £103.55.

I thought it should be £100.05 so why 3 pounds more?

Then dated 14th April I get another contract with same start date stating a Service Charge as follows:-

Phone: Line rental, Talk International 2, Talk Mobile 2, Talk Unlimited Digi PKG-Telco, Fully Itemised Billing
Broadband: XXL 50mb Broadband
TV: Ing with Tivo Bundle Saving, TV Size XL, 0001 Additional V Box, V+HD Box, Tivo Monthly Fee
Premium TV: Movies4, Movies4, Movies5, Movies5, Sports1, Sports1, Sports2, Sports2, Skypremhd

With a total charge of £51.55.

Athough this sounds like a very good deal surely its not right? How has this total been reached?

What is "Ing With Tivo Bundle"?

Do I need to call a department to get this sorted, if so which one? and what should the correct amount be?

Thanks.