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KingFry · 19-04-2011, 12:16

Can a VM staffer please explain what the criteria is for getting a call for the free multi-room offer when upgrading to TiVo?

TiVo installed today, but missed a call from VM yesterday which I hope was going to give me the offer. They didn't call back. When I called to confirm my installation time (glad I did - it was actually a different slot to the one told to me) the CS person told me abotu the offer and gave me a number to ring. I rang it and was passed from person to person saying no offer existed.

Interested to hear to logic behind it and what I can do now. Feel like I missed out on what other people are getting offered...

19-04-2011, 12:16	#2136
KingFry Inactive Join Date: May 2010 Posts: 32	Re: General TiVo Discussion Part 2 Can a VM staffer please explain what the criteria is for getting a call for the free multi-room offer when upgrading to TiVo? TiVo installed today, but missed a call from VM yesterday which I hope was going to give me the offer. They didn't call back. When I called to confirm my installation time (glad I did - it was actually a different slot to the one told to me) the CS person told me abotu the offer and gave me a number to ring. I rang it and was passed from person to person saying no offer existed. Interested to hear to logic behind it and what I can do now. Feel like I missed out on what other people are getting offered...