Yikes, after calling them today I find I can not cancel my account with 28 days notice.
When I originally spoke to them about changing to the 30meg connection, which resulted in me giving in to 50meg and upgrading my TV box in another room to VBox (HD) and upgrading to a higher tv package, they activated the TV package.
Now they say as a result I can not cancel any of the services or I will have to pay a fee! Heck, thats a con. I did not get the extra HD box installed until last week which was the same time as the 'superhub', but as the other room could have used the upgraded tv package I can not cancel any of the services!
Im expected to take another day off work (3rd day in total) to get the service downgraded to the 20meg I had. Thats the best solution they can come up with!!
NOT GOOD ENOUGH
Im will write to them and complain, also watch dog, The ferret and who ever else takes an interest.
Im mad to say the least, what would you all suggest?