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Helix · 18-04-2011, 15:57

Managed to get through to the UK for the first time in ages today, my god what a difference. The first thing she did was check my signal levels and found they are a little on the high side so is sending someone out first thing tomorrow to sort it.

If that was India, they would work through to the first bit of equipment I own (my laptop since my router was replaced with the terrible superhub), rather than Virgin Media own then blame my connection issues on that and tell me to phone the manufacturer.

I asked about the R25 firmware issue too, and she actually knew what Firmware was. Unfortunately she hadn't had information provided to her about the Streaming and Download issues but she said she would raise them for me.

18-04-2011, 15:57	#2060
Helix Inactive Join Date: Nov 2004 Location: Hertfordshire Services: Full House Bundle with Tivo V6 Posts: 370	Re: [Update] ALL 20>30Mb upgrade discussion Managed to get through to the UK for the first time in ages today, my god what a difference. The first thing she did was check my signal levels and found they are a little on the high side so is sending someone out first thing tomorrow to sort it. If that was India, they would work through to the first bit of equipment I own (my laptop since my router was replaced with the terrible superhub), rather than Virgin Media own then blame my connection issues on that and tell me to phone the manufacturer. I asked about the R25 firmware issue too, and she actually knew what Firmware was. Unfortunately she hadn't had information provided to her about the Streaming and Download issues but she said she would raise them for me.