Quote:
Originally Posted by Masque
Not really as if or you had an issue we would call up to complain and as many also have phone with Virginmedia that call is completely free, we get calls about faults that are not even a Virginmedia issue.
Be honest if you had a fault would you just sit there and hoped that it would go away, no of course you would not you would ring up and complain.
The logical assumption has more to do with tinfoil hats as sadly the majority are happy with their connection.
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Actually, at least 4 of my friends in the past 12 months, have had faults with their service (not superhub related), and just accepted it, because they "don't want to talk to the Indians". They are quite willing to wait till out of contract and terminate. All because of the Indian call centers.
So its a fallacy to think that just because people don't call in, that everything is hunky dory.
Granted, you won't be aware of any faults, but that does not mean they don't exist.