Quote:
Originally Posted by Masque
Not really as his job depends on us booking them for the customer problems as they do not go knocking on doors touting for business do they as we have to book a timeslot and in order to book a timeslot we need faults to book a timeslot for.
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Quote:
Originally Posted by jb66
Techs dread to put them in! When we had the d-link I used to do a speedtest wirelessly proud as punch to show them 45meg. Now I show it wired and explain I cant help them with there wifi. Thats bad customer service but I cant do anything other than put it to 5ghz mode which means nothing else will work on it other than the dongle!
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I bet you never knew your job depended on support booking a fault for you to fix!
That said at least your job is safe!!
