Quote:
Originally Posted by Masque
We stopped supplying the VMNG300 months ago and switched to the Superhub for all tiers 30Mb and above as they require Docsis 3 equipment.
I have been using a Superhub for 8 weeks without any issues on 30Mb and i have tried it with everything ticked and everything unticked in Services without any loss of service, slow pages or even loss of downloads, plus I have tried this with 7 different browsers all without issue.
The vast majority of customers have no issues with the Superhub and all you will ever see on any forum such as this is mainly complaints.
I am not saying that the are not any issues, just that the majority do not suffer any deterioration of their service that they can see or even notice on a day to day basis or thy would also be complaining.
As for emailing the CEO's office for a VMNG300, you would need a viable reason for them to send one plus any stock is finite.
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Makes sense really and if anyone will know it got to be someone working for Virgin, do you know a date for the patch which turns the super hub into a normal modem?
Thanks for your advice
