Quote:
Originally Posted by pop80_uk
Message recieved and understood, stick with the super hub and forget the dream of a standalone modem
Since you work at virgin I will assume you have a pretty good idea what your talking about!
Its working at the moment so fingers crossed
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We stopped supplying the VMNG300 months ago and switched to the Superhub for all tiers 30Mb and above as they require Docsis 3 equipment.
I have been using a Superhub for 8 weeks without any issues on 30Mb and i have tried it with everything ticked and everything unticked in Services without any loss of service, slow pages or even loss of downloads, plus I have tried this with 7 different browsers all without issue.
The vast majority of customers have no issues with the Superhub and all you will ever see on any forum such as this is mainly complaints.
I am not saying that the are not any issues, just that the majority do not suffer any deterioration of their service that they can see or even notice on a day to day basis or thy would also be complaining.
As for emailing the CEO's office for a VMNG300, you would need a viable reason for them to send one plus any stock is finite.