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Old 17-04-2011, 11:52   #1901
dazed&confused
Inactive
 
Join Date: Jun 2009
Location: Newbury
Services: VIP Collection + TIVo Additional Tivo
Posts: 349
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by fixerman View Post
I wonder how many people don't bother checking the contract? It seems that overcharging is widespread. I ordered by phone and the initial quote was wrong. I haven't received a copy of my new contract yet but I will check it when it arrives.
It took me several calls to agree that my monthly charge for VIP50 with Tivo & 1 additional V+ box should be £ 100.55 + £ 2.05 for caller display.

Contract then duly arrived for...................
£ 122.60!!!

Another rant at CS and the guy told me "rest easy, you will only pay £ 105.60, the contract is often wrong!!"

If Virgin don't sort out their pricing they are going to lose more customers, than TIVo gains.
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