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djmagnifique · 16-04-2011, 18:06

I recently downgraded from vip, got rid of sports, movies, talk mobile and talk international. Got told on the phone that new charges would be £60.84pm and that's what was shown on the new contract when it arrived.

I believe the contract should show what you are expecting to pay not some random amount that causes un-needed worry and extra calls into the call centres.

16-04-2011, 18:06	#1392
djmagnifique cf.geek Join Date: Jan 2006 Location: Thornaby Age: 50 Services: XL tv with 2x V6 boxes, M phone, 350Mb broadband Posts: 828	Re: VIP/VIP+ New and Improved VIP Package I recently downgraded from vip, got rid of sports, movies, talk mobile and talk international. Got told on the phone that new charges would be £60.84pm and that's what was shown on the new contract when it arrived. I believe the contract should show what you are expecting to pay not some random amount that causes un-needed worry and extra calls into the call centres.