Ordered my TiVo online Tuesday night, picked Saturday 23rd 1st choice, then Friday 29th 2nd choice. Just received confirmation email of my order and installation date of Tuesday 19th afternoon! Now that's fast and I certainly can't complain that I'm getting it sooner than I thought. Well worth take an afternoon, or maybe even a day off for!
I assume I should call VM before Tuesday to confirm everything is ok and by the sound of things I should also check I'm not losing my loyalty discount!
---------- Post added at 16:05 ---------- Previous post was at 15:57 ----------
Quote:
Originally Posted by hedgie
Tried to order TiVO on the phone and upgrade BB at the same time. My logic was to try and avoid two engineers visits and two days off work. I was told that it is NOT POSSIBLE to order TiVO over the phone only the web form option? Is this right?  |
I upgraded BB from 10 > 30 and all they did was send a new modem/hub. No engineer required. TiVo being installed next Tuesday by an engineer.
If you do need an engineer install for maybe 50 or 100, perhaps someone over in the Internet forum could advise?
Don't understand why it couldn't be done in one visit though. When I had a brand new install for all 3 services it was all done in one visit, albeit with 2 engineers!