Quote:
Originally Posted by SuperHighway
spoke too soon, 2 hours later and Virgin Media have now decided that I am not eligible to the £3 per month discount because I wasn't charged an installation fee when I added TiVo to my existing VIP50 package.
Even though at the time I specifically asked what would happen if the chrage became inclusive at a latter date and was told that the reduction would automatically apply.
Talk about moving the goalposts. As they say no such thing as a free lunch. Anyone else getting the reduction that availed themselve of the initial offer? Not impressed...................
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Not getting a credit for the months you've already had Tivo sounds right but not getting the £3 a month moving forward definitely sounds wrong to me.