Quote:
Originally Posted by dazed&confused
Depends on who you speak to at CS!
Had a long rant - spoke to 3 managers before someone agreed it should be excluded for VIP50
They have to show the charge on your bill, but then should apply a £3 credit to the bill.
My charge for 1 Tivo plus 1 V+HD box i3 £ 100.55 plus £2.05 for caller display.
Keep at 'em until you get the right price
Good luck
D&C
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called Billing and the lady said she wasn't sure but would check and call me back. Yes, I know what you're all thinking and shame on ye with little faith :-)
Just got called back and confirmed I should NOT be paying the £3 if on VIP50 and that it will be backdated to Feb when I had TiVo installed.
