Quote:
Originally Posted by SuperHighway
Currently on VIP50 with Tivo, V+ and V HD Box.
In addition I have the Asian package and Caller Display.
Have been paying the £3 per month for Tivo since my install in Feb but my April bill has gone up by around £9 and now stands at £123.10.
Checked the bundle online and it comes to £120.10 excl £3 for Tivo.
So is the TiVo charge deffo included in the VIP50 package in which case I need to call CS?
Thanks in advance
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Depends on who you speak to at CS!
Had a long rant - spoke to 3 managers before someone agreed it should be excluded for VIP50
They have to show the charge on your bill, but then should apply a £3 credit to the bill.
My charge for 1 Tivo plus 1 V+HD box i3 £ 100.55 plus £2.05 for caller display.
Keep at 'em until you get the right price
Good luck
D&C