Quote:
Originally Posted by trublue
Soon after getting Virgin media installed in late December I wrote a few lines in this forum comparing virgin with sky and saying how pleased I was with everything.But I'm started to wonder whether I was looking at the picture quality through rose tinted glasses,because I have been having problems with pixelation ever since I wrote those Lines.They may have been there from the install date but I never noticed a thing until a week or so later.I put up with it for a couple of months and then rang CS.They checked to see if anything was wrong there and then and she said everything looks fine,but I'll send an engineer out to check your box.He duly came,he didn't bother looking at the snippets of TV I saved for him to look at to prove my point.All he said was that the SA box was fine,but I'll swap it for a Samsung if you want.So he changed it over,but the pixelation is still prevalent.It's not a massive amount,but it just pops up when there is dark area on the screen,fast moving scenes,fire,or water motion(as in Perfect Storm).The HD channels are better but just now and then a get a little bit of pixelation.Am I being too critical?Does anyone else put up with this problem or is your picture perfect?If they can't found a problem,how can they fix it?Will they keep on swapping boxes until the problem disappears.Can someone please offer any advice.To cap it all, I have had the email to order Tivo,but I can't warrant the cash outlay when the pixelation will probably be evident in Tivo.
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I joined VM a couple of months ago and I noticed exactly the same things that you have. Oddly though, for me things were worse to start with and have improved over the last few weeks, but there are still some channels that seem worse than others. ITV3, ESPN America, BBC2 seem the worst culprits, but I can't say I have watched every channel.
Of the HD channels, BBC One HD is the one that I have the most problems with, but do get the odd glitch every now and then on most of them (which is something I never experienced with Sky HD). But BBC One HD aside, the glitches are very few and far between on HD.
I find some of the On Demand stuff poor quality too, but then some of it is really good. It seems a bit of a mixed bag, to be honest.
I can't see it being down to the TV as the picture through Sky was quite a bit better and that was connected to the same TV.