Quote:
Originally Posted by windy
I rang them up yesterday saying i had no confirmation email and they didn't even have it on my records..after a while i got put through to someone else and now its 19th April when the original one was 28th...and they tried to charge me for the install as well even though its free install in April.
|
It's such a shame that VM customer service is so poor. The introduction of TiVo shows the company is IMHO a really forward thinking company that has loads to offer customers, but it's let down by the terrible customer service.