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Old 14-04-2011, 16:31   #1437
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by Manster62 View Post
Fair enough - but when people have been jumping queues, and ringing up for earlier dates after getting their confirmation - plus I was advised to wait patiently for confirmation and that it was probable that I would get confirmation date requested, to have such a long delay is not good. Have to plan things about a tight work schedule, and had hoped for time to set up Tivo before next rush of work.

Have just spoken to very unhelpful CS who basically said 'no - tough' when I explained and asked if there were earlier dates
I'm sure it wasn't as blunt as that?

Why couldn't the account holder contact VM earlier?

---------- Post added at 15:30 ---------- Previous post was at 15:27 ----------

Quote:
Originally Posted by Hambone88 View Post
I have three V+ boxes(one getting changed for TiVo).
Could i keep that for free?
Which would give me three V+ plus TiVo.
When you say FREE, are you talking about the relocation or monthly fee?

---------- Post added at 15:31 ---------- Previous post was at 15:30 ----------

Quote:
Originally Posted by johnasimmons View Post
I am now getting frustrated about the email
Which one are you waiting for? The order one or confirmation?
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