Quote:
Originally Posted by Parlyboy
Just off the phone to CS after trying to upgrade from Triple XL to VIP50......and they wouldn't let me do it.
Apparently I can't change my package until after TiVo is installed on the 27th of April.
Very odd, can any of the Virgin Staff on here confirm this is correct or did my very confused and flustered CS Staff Member somewhere overseas just fob me off?
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If you are swapping your exisiting box then it would make sense.
This is because hte TIVO will come with a new smart card and at that time your new subs will be activated on it.
Thats what i think anyways.