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Parlyboy · 14-04-2011, 15:10

Just off the phone to CS after trying to upgrade from Triple XL to VIP50......and they wouldn't let me do it.

Apparently I can't change my package until after TiVo is installed on the 27th of April.

Very odd, can any of the Virgin Staff on here confirm this is correct or did my very confused and flustered CS Staff Member somewhere overseas just fob me off?

14-04-2011, 15:10	#1421
Parlyboy Inactive Join Date: Feb 2011 Services: Everything, sold my soul to Virgin! Posts: 144	Re: General TiVo Discussion Part 2 Just off the phone to CS after trying to upgrade from Triple XL to VIP50......and they wouldn't let me do it. Apparently I can't change my package until after TiVo is installed on the 27th of April. Very odd, can any of the Virgin Staff on here confirm this is correct or did my very confused and flustered CS Staff Member somewhere overseas just fob me off?