Thread: TiVo General TiVo Discussion Part 2
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Old 14-04-2011, 10:11   #1362
clinteastman
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Join Date: Jan 2007
Location: Sutton Coldfiled
Age: 50
Services: Virgin Media XL TV, XXL Broadband, L Phone, TiVo, V+
Posts: 1,029
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Re: General TiVo Discussion Part 2
Just a quick question, I'm getting TiVo on installed on Friday (oh yes) and am having my SA V+ moved upstairs. Now my SA has been getting worse and worse over the last few months, rebooting, freezing and loosing partnership with the remote. So my question is, when I get installed can I get my SA swapped at the same time, do I need to get onto VM or can the engineer organise it?

---------- Post added at 09:11 ---------- Previous post was at 09:04 ----------

Quote:
Originally Posted by Digital Fanatic View Post
indeed
If you previously didn't have multi-room, then there will be an offer to keep your existing box for free.

You should get a 'phone call about it in the coming days from sales. I don't think you can request it.
Is that for XL customers?
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