Quote:
Originally Posted by HandsOfBlue
Those on the VIP packages should already have 2 boxes, so there shouldn't be an extra charge to keep the V+ box, assuming you don't end up with 3 boxes as a result.
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Had my Tivo installed yesterday and kept my Samsung V+ box, can't believe the confusion this caused despite explaining clearly and patiently several times when I ordered it. Install guy had to deactivate the V+ box or something and then passed me over to some woman on the phone who was adamant I'd have to pay an additional £3 a month to keep the V+ box even though I'm on VIP50.
Installers then left before checking V+ was up and running properly (probably in a hurry due to delays with my install) only to find I only had the basic freeview channels on it. 2 hours later and lots of faffing about getting serial numbers off the box and the card it was finally all sorted.
Will not be a happy bunny if I see they really are going to stick £3 a month extra on my bill for keeping the V+ box
