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Old 14-04-2011, 01:08   #1347
passingbat
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Join Date: Dec 2005
Services: Virgin 100 meg BB, Talk More Anytime Phone, Mix TV, V6.
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by Groo View Post
Received a very nice phone call from VM tonight, confirming my installation for tomorrow and here's the best bit, 'how would you like to keep your existing V+ box and have it installed on another tv, oh and it won't cost you anything extra per month over and above the £3 charge for tivo'

I didn't have to think too long and hard about that one, well done VM.

I did wonder what they were going to do with 30,000 returned boxes!
I'm really pleased for you on that one, but I do wonder when VM will learn to offer consistent pricing across all customers?

Most people keeping their V+ boxes are being charged the standard multiroom charge and others (as per your post) are being giving it free of charge.

Some ordering Tivo are keeping their retention deal and others are being told they will lose it.

The vast outcry over Tivo install was due to some being charged for installation and others getting it free.

But I do wonder if VM want to address it? There was a thread on the VM Tivo forum called 'Tivo or Loyalty discount' and it was closed, apparantly for going off topic. Yes, there were the usual stupid Sky's better than Virgin and Virgin's better than Sky posts, but that seems to happen on a lot of threads and they don't get closed.
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