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nokia3310e · 13-04-2011, 22:08

Hi all, I've tried a number of times to call and order TiVo on the phone. After a couple of calls, which were unsuccessful due to "system errors" or "system not being updated", I was told that since I only have 10 Mb Broadband currently I would have to have an engineer come to install V+ HD first before I am able to "upgrade" to TiVo, is this correct?

Or in other words: is having a current TV package a requirement before TiVo can be installed?

If this is the case then I will probably be unlikely to get the free installation for TiVo since the earliest I can have V+ HD installed is on the 27th April and it will take a few days to swap it for a TiVo box.

13-04-2011, 22:08	#1339
nokia3310e Inactive Join Date: Feb 2011 Posts: 2	Re: General TiVo Discussion Part 2 Hi all, I've tried a number of times to call and order TiVo on the phone. After a couple of calls, which were unsuccessful due to "system errors" or "system not being updated", I was told that since I only have 10 Mb Broadband currently I would have to have an engineer come to install V+ HD first before I am able to "upgrade" to TiVo, is this correct? Or in other words: is having a current TV package a requirement before TiVo can be installed? If this is the case then I will probably be unlikely to get the free installation for TiVo since the earliest I can have V+ HD installed is on the 27th April and it will take a few days to swap it for a TiVo box.