Quote:
Originally Posted by albertsteptoe
DF, a quick question please. i had the, We have received your order though, and we’re processing it now. We’ll be in touch very shortly to arrange your installation date, and you’ll soon be enjoying the best TV service around.
i just rang the Tivo number to see if they could confirm my install date & they said there is no order for Tivo under my address even though i have above email, are they wrong as the guy said i might not hear anything untill the 18th April as thats when its on realease, if thats the case ill leave it, not wasteing any more time when people have ordered by phone & didnt even get email. Got that above email conformation today so i hope guy on phone is wrong about my order because if they have messed mine up i hope they dont do same to other people who ordered online. Thanks in advance sorry for going on. just a little upset now.  |
Due to heavy demand, confirmation emails are taking up to 48 hours to be sent telling you the agreed install date and time slot. Guy on the phone said it won't appear as an order on my account until the date and time has been confirmed (they'll either email me with one of my two preferences, or call me if neither are available).
---------- Post added at 19:57 ---------- Previous post was at 19:56 ----------
Beat me to it DF, lol