Quote:
Originally Posted by albertsteptoe
DF, a quick question please. i had the, We have received your order though, and we’re processing it now. We’ll be in touch very shortly to arrange your installation date, and you’ll soon be enjoying the best TV service around.
i just rang the Tivo number to see if they could confirm my install date & they said there is no order for Tivo under my address even though i have above email, are they wrong as the guy said i might not hear anything untill the 18th April as thats when its on realease, if thats the case ill leave it, not wasteing any more time when people have ordered by phone & didnt even get email. Got that above email conformation today so i hope guy on phone is wrong about my order because if they have messed mine up i hope they dont do same to other people who ordered online. Thanks in advance sorry for going on. just a little upset now. 
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Your order will be with the web team, so probably won't be on your account just yet.
Once you've had the confirmation email, then you can call to adjust if needed. HTH